Troubleshooting for students

This article is for students. Teachers get hither.

Hither's how to set up issues you might have using Classroom.

I signed in equally a student and I'm a teacher with a Google Workspace for Education business relationship

I tin can't sign into Classroom

You might be trying to sign in to Classroom with the wrong business relationship. Bank check that you're using the email business relationship connected to Classroom. Yous sign in to Classroom with one of these accounts:

  • School account—Also known every bit a Google Workspace for Education account, this business relationship is set up past an accredited school. It looks like you@yourschool.edu.
  • Personal Google Account—This is set up upward past you, or your parent or guardian. Typically y'all utilize a personal Google Account outside of a school setting, such every bit a homeschool. It looks like yous@case.com.
  • Google Workspace account—This is prepare by your organization's administrator. It looks similar you@yourcompany.com.

Note: You must have an active Internet connexion to sign in.

If you can't sign in with the right email account and password, mayhap your school's administrator doesn't automatically activate Classroom for new students and users. Ask your teacher.

I forgot my password

  • If your school uses Google Workspace for Education—Ask your teacher to contact the admin to reset your password.

How do I switch betwixt user accounts?

How do I sign out?

My class code doesn't work

  • If your schoolhouse uses Google Workspace for Education—Ask your instructor to send you a new class code. If the new class code doesn't piece of work, enquire your teacher to contact the school'south admin.
  • If yous're a student using a personal Google Business relationship outside of a school—Ask your teacher to send you a new form code.

A form lawmaking consists of 6 or 7 alphanumeric characters, for case,hjhmgrk org5gdp1.

Note: You only use the course code once to enroll. You lot don't need to re-utilize the class lawmaking.

I deleted or forgot my class code

If you deleted, lost, or forgot the form code before adding yourself to a form, ask your teacher to resend the code or gear up a new one.

Note: You only use the course code once to join the class. You lot are then enrolled in the class and you lot don't need to re-use the code once again.

I deleted my class invitation

If yous lose your class invitation before you lot added yourself to a form, ask your teacher to resend the grade invitation.

Notation: You only use the form invitation once to enroll. You don't need to re-use the class invitation again.

I unenrolled from a class and desire to re-enroll

If you accidentally unenrolled from a class, inquire your teacher to resend yous a grade code or invitation.

How do I create a class?

  • If your school uses Google Workspace for Education—Students can't create classes.
  • If y'all're a student using a personal Google Account outside of a school—See Create a course.

I can't post a comment

Your instructor turned off posting for that grade. Enquire your teacher for more than information.

How do I undelete a post?

Y'all tin't undelete a postal service. However, your teacher can come across all your deleted posts.

I can't transport or receive email

  • If your school uses Google Workspace for Education—Your school'due south admin might have turned off Gmail for students. Inquire your teacher to contact the admin.
  • If you're a student using a personal Google Account outside of a school—Go to Gmail Assist.

The Plow in button doesn't work

If you become an error message when you click Plow in, permit your teacher know.

If you can't turn in an zipper assigned to y'all, endeavor these steps:

  1. To save any work you did in the attachment, copy and paste your work into a bare document.
  2. In the Classroom consignment, on the zipper, click Remove "" and then Brand a copy.
  3. Click the new zipper.
  4. Paste whatsoever saved piece of work into the new file.
  5. Click Turn in.

I didn't go an attachment from my teacher

If you didn't get an attachment your teacher assigned, let your teacher know.

For information about attachments assigned to you, read Turn in an assignment.

How practice I change the linguistic communication in Classroom?

You lot modify the preferred language for your Google Business relationship. For details, see Alter language to change the language on computer and mobile devices.

Related topics

  • How practice I sign in to Classroom?
  • Go the Classroom app
  • Get Classroom email summaries (for guardians)


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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